Returns & Exchanges

At Lucky White Goods, we stand behind the quality of our appliances and offer a 30-day return window for products in their original condition. We aim to make the return process as seamless as your initial delivery to ensure your home remains fully functional.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or phone with your order number and the reason for the return to receive a Return Authorization Number.

• 2.
  Prepare the Appliance

  Ensure the item is clean, disconnected from utilities, and secured in its original packaging or equivalent protective wrapping to prevent damage during transit.

• 3.
  Schedule a Pickup

  Once approved, our logistics team will coordinate a convenient time to collect the white goods directly from your doorstep using our specialized equipment.

• 4.
  Inspection and Refund

  After our technicians inspect the unit at our warehouse, your refund will be processed to your original payment method within 5 to 7 business days.